Enterprise System Integration.
Informaticstec provides an integration framework which is composed of a collection of technologies and services that form a middleware to enable integration of systems and applications across the enterprise.
Informaticstec assures providing you with the Software architecture by defining a structured solution that meets all your technical and operational requirements, while optimizing quality attributes such as security, performance, and manageability. So designing software integration architecture is still a mix of art and science.
- Delivery people : Multi- Domain expertise in Network, Platform & Storage, Security, Voice & Database
- Intellectual Property
- Delivery Infrastructure
- Customer relationship
- Design, product supply, implementation, integration, sustenance and professional services
- Service delivery, Career framework, Technical competency assessment framework, SOPs for critical service delivery roles, Talent transformation and knowledge
- Call centre, tracking tool, remote break-fix services
- Account team, service delivery team, structured escalation matrix
- Technology expertise, Process driven, Experience, scalability, presence
- Six Sigma, DMAIC projects
- 24×7 call centre, SAP CRM tracking tool, COE Lab
- Technical account managers, steering committee meetings