Overview

Client: Public Authority for Mining

Industry: System Administration

Services: System Administration and Networking and IT Consultancy

Challenge

PAM has different branches across Oman. PAM wants to provide high level of technical support to all of their employees in the main and all other branches. The main challenges with its data center infrastructure management includes Security, Monitoring and maintenance of the underlying infrastructure and finally network performance management ( delay, latency, packet loss or managing beyond bandwidth)

Solution

Informatics provided high end services for network administration and system administration. Informatics archived by developing standard protocols for user privileges, roles, and interoperability. Then Informatics found ways to standardize the data center.

Results

Fixing all technical issues and Improving agility, performance, and reliability.