Client: Public Authority for Mining
Industry: System Administration
Services: System Administration and Networking and IT Consultancy
Overview
Challenge
PAM has different branches across Oman. PAM wants to provide high level of technical support to all of their employees in the main and all other branches. The main challenges with its data center infrastructure management includes Security, Monitoring and maintenance of the underlying infrastructure and finally network performance management ( delay, latency, packet loss or managing beyond bandwidth)
Solution
Informatics provided high end services for network administration and system administration. Informatics archived by developing standard protocols for user privileges, roles, and interoperability. Then Informatics found ways to standardize the data center.
Results
Fixing all technical issues and Improving agility, performance, and reliability.
